Shipping Policy
Chehar Luxury is committed to delivering your order with excellent packaging within the given time frame. We strive to ensure your products reach you safely and promptly.
Shipping Coverage
- Domestic Shipping: We deliver across all states and union territories of India.
- International Shipping: Available to select countries. Full online payment required for international orders.
Shipping Charges
- Free Shipping: We provide free shipping on all orders within India.
- International Orders: Shipping charges will be calculated at checkout based on your location.
Processing & Dispatch
- We ship throughout the week, except Sundays & Public holidays.
- Orders are processed within 1-3 business days after order confirmation.
- You will receive a confirmation email with tracking details once your order is dispatched.
Delivery Time
- Within India: Delivery takes approximately 3-5 working days from the date of dispatch.
- Remote Areas: May take 6-8 working days.
- International Orders: 10-15 business days (may vary by location).
Note: Delivery times are estimated and may vary due to unforeseen circumstances such as weather conditions, public holidays, or courier delays.
Courier Partners
- To ensure your order reaches you in good condition in the shortest span of time, we ship through reputed courier agencies only.
- You will receive tracking information to monitor your shipment.
Packaging Standards
- All products are carefully packaged with quality materials to ensure safe delivery.
Parcels are sealed and fully insured for your protection. - Open delivery is not available to maintain product integrity and security.
Tracking Your Order
- Once shipped, you will receive a tracking ID via email and SMS.
- Use the tracking link provided to monitor your order status in real-time.
Delivery Instructions
- Please ensure your shipping address is complete and accurate.
- Our courier partner will attempt delivery up to 3 times.
- If delivery fails after 3 attempts, the order will be returned to us.
Damaged or Lost Parcels
- All parcels are fully insured.
- If your package arrives damaged or is lost in transit, please contact us within 48 hours of delivery.
- We will arrange a replacement as per our 7-day replacement policy.
International Orders - Customs & Duties
- International customers are responsible for any customs duties, taxes, or import fees.
- These charges are not included in our product or shipping prices and must be paid by the customer.
Need Help?
For any shipping-related queries, our friendly customer care team is here to assist you:
📞 +91 7802882444
⏰ Monday to Saturday, 9:00 AM to 6:00 PM
Chehar Luxury reserves the right to modify this shipping policy at any time. Please review this page periodically for updates.